Monday, August 8, 2016

Let's Get Started!

This is YOUR business.
It can feel overwhelming when you first start, but we're here to walk you through the process. 
You will be added to our team Facebook groups. These groups are places to go for support, answers, motivation, and recognition. Even if you're brand new, feel free to participate in discussions and answer questions if you can. It will help build your product knowledge.

Where to go:


Have questions about products or need suggestions? Ask your team on the Guardians group page. 

Looking for graphics? Check out your consultant toolbox, team pages, and the Home Office Branding page (on FB)

Questions about how to do something? Browse the links on this blog.

Current updates? See your message center on your Dashboard and read your weekly (Tuesdays) Consultant Update emails.

Have a concern or problem? Talk to your team leader. While our team pages are a great resource and we understand that negative things do happen, we want to keep the groups POSITIVE. Your team leader is happy to help work through any issues with you. We're here to help!

What should you do first?


Share the good news! Let people know you've joined this amazing company and you can help them get FREE books!

Before you start getting into all of the logistics, schedule your first (launch) party.
You will want to book 6-12 parties for your first month. This might sound overwhelming, but the best way to learn is to jump in and try it! You will learn and grow as a consultant at each party. With a full calendar, you'll be on your way to your kit refund and your success kits. (See WYOSS link for more info) 

We have 2 awesome systems set up to help you learn the ropes.  
Check our our New Consultant Orientation to walk you through tasks and tutorials, plus a wide variety of options for your business. The videos and information included are from your team leaders. Participating in the orientation will set you and your team up for success. It's one of the best things you can do in your first month.

The Consultant Success Plan (CSP) was created by some awesome UBAM Directors. It's like a checklist to keep you on track. It has lots of videos from other consultants as well. This list is not mandatory, but is a great resource for you and your business.


*Bonus* Book 3 in a row! Schedule 3 nights in a row OR a Friday night, Saturday morning, and Saturday night to get some great experience, contacts, and sales!


Bonuses for Everyone!

Bonuses, Bonuses EVERYWHERE!

One of the many GREAT things about being a consultant with UBAM is the compensation plan. Beyond your 25% on all retail sales, we are able to earn BONUSES! Here's the breakdown:

Write Your Own Success Story
In your first 12 weeks, you have the opportunity to earn LOTS of great awards.
1- Kit Refund- First 30 days
Sell $1,000 in your first 30 days get a 1/2 kit refund
Sell $2,000 in your first 30 days get a FULL kit refund

2- Success Kit #1
Sell $1,000 in your first 12 weeks and you will automatically be sent a package of books and business supplies valued at $50!


3- Sell $2,000 PLUS get *1 recruit in your first 12 weeks and you will automatically be sent a package of books and business supplies valued at $50!

***For EACH new recruit you sign up during your incentive period, you will get $25 in FREE books!

4- Sell $3250 and get 2 recruits and receive $100 in FREE books


5- Sell $4500 and get 2 recruits and receive $100 CASH


Beyond WYOSS

After your incentive period, you'll still have MONTHLY opportunities to earn awards. Our Home Office does a challenge every month. Sell $1,000 during the month and you earn HOC (Home Office Challenge) I. Sell $2,000 and you earn HOC II! (Awards change every month)


What's more- once you sell $1,000 full retail during the month (not including special programs such as book fairs, Cards for a Cause, Literacy for a Lifetime, etc.) you earn an ADDITIONAL 4% commission on your sales :) 

Overrides
What is an override you say? Let's first talk about promoting. If you haven't thought about it, you should! It is the single BIGGEST thing you can do to increase your income! 

IF YOU PROMOTE DURING YOUR FIRST 12 WEEKS:
That is called promoting "Express Success" and here's what you get:
$300 in FREE books
and
$200 CASH bonus


Once you become a team leader, you earn your usual 25% commission on retail sales PLUS 8.5% of your entire group's sales. Your group sales includes your personal sales as well as those of your recruits and their recruits. 

Earn the Trip!

SELL > RECRUIT > PROMOTE = Earn the trip! 
A cruise, a trip abroad, Disney World, and more!



Coupons and Sales

Customer Appreciation Coupons

15% off/ Free Shipping Coupons 
**These are consultant coupons, and would be reimbursed/discounted by you, NOT by Usborne Books & More.**

These are designed for your VIP/repeat customers and your hosts.
Keep them feeling appreciated and in the loop.
To help you book repeat hosts- maybe someone who LOVES the books, but doesn't want to join- send one of these with a note and/or mini catalog. Be sure to THANK them for hosting/their order and for supporting your business. Include your contact information with a business card, stamp, or sticker.
This is a cute way to treat your hosts right! Also, feel free to send them to customers who spend over $50, $75, or $100 (your choice).
OR
Send them to ALL your past hostess in September. Invite them to shop or HOST before Christmas when their friends will be shopping.

*These can be a great way to help smooth things over with an upset customer.
Download the pdf version to print here:

Enjoy using these to grow or boost your business!

Booth/Vendor Event Sale


This is the sale that I have done at every booth I have done.
It really helps to boost sales, and the free book can be covered by your rewards in OrderPro.
Put it in a frame, or hang it up somewhere.

I always mention that I'm having a special- buy 4, get 1 free- to everyone who looks at the books. I also remind anyone who is already going to buy 3 books that if they buy 1 more, they'll get another for FREE! Whenever I mention the sale, I always point to my sign. Some people don't really "hear" you until they can see/read it. There are all kinds of learners out there!

I always give the discount to the lowest priced book.

Here are a few different signs you can use depending on the event or season.








Friday, August 5, 2016

Successful Facebook Parties

Steps to a Successful Facebook Party

Think of it like a house with 3 basic parts:
I: The foundation
II: The walls
III: The roof
Each essential parts of the house.
A thriving Facebook party also has 3 basic parts:
I: Hostess Coaching (the foundation)
II: Party Script (the walls)
III: Follow-Up (the roof)


Hostess Coaching:
Your hostess is your sidekick! A successful party is 75% hostess and only 25% whatever you do (of course you still need to work for it!) In other words, if you have a motivated hostess, the party will be awesome! If she's not initially motivated, you have your work cut out for you! Show her what she can get and then tell her how.
YOUR JOB is to teach her what to do and how to do it! 

Make a hostess coaching video! Get her started off on the right foot with the information she needs to know to be a good hostess. Here is mine: 


I let mine know that their BIG goal is 30 people actually GOING to the party, but once they have 15 yes's I set up the private event (NOT group!) on Facebook and add her as cohost. 

If a video isn't your style or doesn't seem to be effective for your hostess, make a phone call! Whatever you have to do to get in touch and deliver the info she needs in a way she can understand it, do it!

Party Script:
What do you WANT to share during your parties? This may change from party to party depending on the guests, their interests, and the time of the year! You should always share what excites you about UBAM- that excitement will be loud and clear through the screen, and that's what sells these awesome books.

Your party is just that: YOURS. It should look and sound like YOU. These are NOT up to date and they do contain out of stock or out of print material. Please only use these as a template to get you started. Here are a few sample scripts you can browse through to get a feel for the typical structure of a Facebook party:


Now build your own! Again, DO NOT copy and paste these scripts. Make it yours. You may create your own graphics (see branding manual) or you can use the many, many graphics already created and shared. Join the UBAM Home Office Branding group on Facebook, or look through the albums on Guardians of the Reading Galaxy.

Follow-Up:
It's true when they say the fortune is in the follow-up. The day after the party, you will want your hostess to send messages to all of her invitees (including those who did not RSVP) letting them know that her party is still open and asking them if they were able to find some books for their kids! Provide the link for easy access to shopping. 

Prize Drawing:
Many of us offer a grand prize. Party guests earn POINTS into the prize drawing by participating before and during the party. In the party description, make sure you detail the drawing with text similar to this:
***What is a PARTY without PRIZES!! There will be lots of fun ways to earn points into the drawing! MUST be present during the party to WIN! No purchase is necessary, but the party must reach $150 in sales to be prize eligible :)***
or this:
*Fine Print: The party giveaway is in no way sponsored or endorsed by Facebook, and Facebook is released from all liability associated with it. The giveaway contest starts today (7/16/16) and goes through (7/21/16). The giveaway will occur with a qualifying party of $85+


Timeline:
1 week before the party, message hostess and get the ball rolling by having her *watch your hostess video, *personally invite her friends, and *being involved in getting her free books
Once she has 15 yes's post once or twice a day until party day!
Most parties have between 10-15 posts and last an hour.
Typically, parties remain open for 24 hours UNLESS an extension is requested- you can obviously run it for a longer period of time if you so desire.








Think Outside the Box

Thinking outside the box:

Of course we have the usual home or facebook party... but those are not your only options to get your Usborne business moving forward!  See below for 82... yes 82 ways you can get more bookings!  More ways to keep on working when you think you have run out of ideas.  

Look at the list... choose 5 you're going to implement this week!  Then after you've done those 5... pick 5 more! 






Preschool Book Fairs


 Preschool Book Fairs

Preschool Book Fairs are a fun way to get books into the hands of our littlest readers!  It's also a great way to meet new people, possibly gain leads and spread the love of Usborne Books!

IMPORTANT:  Any consultant can work with a preschool or daycare as long as a Kindergarten is not attached in any way.  If they have a Kindergarten then you would need to be an Educational Consultant (EC) and list the school.

Ways to find a preschool:

- Google
- Talk to your friends with preschool aged children
- Keep your eyes open while you're driving around
- Local newspapers
- Facebook online yard sales

Who do you contact?


When you contact a preschool the person you want to talk to is the director. Most times you can find that information on the website, but if not, when you call, just ask for the director. I personally call as my first contact. I do not call on a Monday or Friday because those are usually busy days. If I can't get in touch with the director or they seem to be on the fence, then I'll go in with a catalog and some books for the contact. 




Wording to Use:

The usual... "Hello, my name is _________ with Usborne Book & More, how are you?" "Have you heard of Usborne Books & More?" If not, I go into a very short spiel about it and then I go into how we do book fairs and I ask them if they would like to earn free books by doing a book fair with us. Don't forget the super duper important question of... "Are you currently working with an Usborne rep?" We always want to be considerate of other consultants. Then set up a meeting, if they want to do it, then the meeting is to introduce yourself, give them a catalog and talk logistics.  If they are unsure, set up a meeting to show them a catalog and books. If they're not interested, majority of the time I'll tell them I'll drop off a catalog anyway. Another important thing, smile when you're talking to them! They can tell!


Setting up the dates



 When you do a preschool you usually want to do two days minimum. Most preschools have students who only come MWF or TTH, so you want to make sure you're there to catch all the students. I normally do a Thursday and Friday but whatever works out for you and the preschool.  The preschool will also know the times for you to be there depending on their busiest pick up times.  Coming at 11a because 2 children get picked up then and staying still the next pick up time at 1:30p probably isn't the best use of your time.  

E-Fair?

Should you do an efair with the book fair? I give the preschool the option. I haven't gotten many sales from efairs along side my book fairs but it's up to you. There's 2 ways to look at it, it gives some parents a chance to really look and see what they want to order online at home if they didn't have time OR they give parents an out by saying, I'll order online although they do not intend to. Which scenario do you think happens more often?  Another option is to have the efair open but only give the option to parents who are very motivated to get a certain book, parents like that will take advantage of the link.  

Books on hand or order only?




Cash and carry is a great option as kids and parents love being able to take the books right then.   However, doing order only is a great option for those of you in your incentive period as you are not able to consign books yet. (Consignment = books you order from Usborne that you don't pay for up front, but that you have to pay back as you sell the books). Other options if you would like to have cash and carry is to see if there's someone in the area you can borrow consignment from or you can use your own inventory that you have built up.

What books should I have on hand?? 



If doing cash and carry... what books do you want to have on hand? Well you definitely want the books that meet the needs of your kids (0-5 year olds)! If you have time to place an order before their event,  ask the director what types of books they are interested in because a lot of the times the preschools will have "themes'" so the kids will also totally be into those subjects... maybe space, maybe dinosaurs, seasons etc. Also have books for other age groups because most of the time they have siblings so they may pick up something for them too.   Books from the Top Sellers list are usually on there for a reason, take advantage of that list too! 

Booth Placement


Make sure your booth is in a spot where everyone has to pass by you. Do not let the preschool put you in a separate room where parents have to go out of their way to get there because most will not. Also, to everyone walking by... say hello and tell them there's a book fair today! Sometimes that's all I'll say... "Book Fair Today!" It's amazing but people will see your whole set up but still walk straight by. By simply saying "book fair today," it forces them to stop and acknowledge you. Some will keep walking, but most will stop to look. And the kiddos are always great about wanting to stop by and look at the books! (That's why you want to be visible!).

Booth set-up:  Everyone sets up their booths a little different, but don't worry it really doesn't have to be fancy!  Some use milk crates, some have racks (a lot don't though so don't worry if you don't!), some might just use boxes to get a staggered feel.  You just want your books to be seen and presentable, you want them to catch the eye of those walking by.  A lot of the times it might be organized by age group so it's easy to direct people to the appropriate age or maybe by type of book.  You'll figure out what you like the best and then it'll be perfect for you!  

Random advice: Some consultants will set up a story time with the kids beforehand so the kids know you and they know a book that they already love! What do you think would be a good story time book for a preschool?

Teacher Wishlists 



Inform the director that you'll have teacher wishlists sheets available so when you're all set up, they take turns coming out and filling out their wish lists with the books that are on hand. (If doing order online, they can make in advance with catalog). Parents really like buying books and donating to their class. One option is to take the donated books home and put a label on them: Donated to so and so's class by so and so. (Have a form they can fill out so you know who it's being donated to and by who). Some people will donate to their class and not buy their own child a book. It's also important that people know that this is benefiting their school. People like to support their school so if they know the school is earning free books because of their purchase, some are more apt to purchase.


Preschools are so fun to work, it's awesome to see the little faces of these kids light up when they see the books!  Preschools also love that we do most of the work so make sure they know that you will do the set-up, you will man the tables... they just need to advertise and then tell you what free books they want at the end!  Good luck!  





Wishing and Working

You've been wishing... wishing... you could go to Disney World on UBAM's dime.
Well, now it's off to work you go. 
You can whistle while you work if you want, it doesn't matter to us! 
For the next 7 weeks, choose one Dwarf each week to emulate (or be the opposite) while you work your business. 
If you didn't get my puns, go watch Snow White and the Seven Dwarfs. 

In no particular order (because you'll be doing them all anyway):














Check out other links on this blog to help you accomplish these tasks. 
If you're stuck, talk to your sponsor or team leader.